» Check -in time --: 13:00 (1pm)
» Check -out time : 11:00am.
Early check-in and late check-out subject to availability and chargeable as per policy given below.
» All rooms with double occupancy. Additional person above 10yrs / extra bed Rs. 750.00 extra on tariff. Max one extra bed per room. Additional person / bed not allowed in NON AC Room, Standard AC, Deluxe AC.
» It is mandatory for all guests to present valid photo identification upon check in. Foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following: Passport, Driving License, Voter ID card or Aadhar card.
» Pets strictly not allowed.
» Booking is non transferable without written consent from "Hotel". Rights of admission reserved. Special Requests are subject to availability and may be chargeable.
» ASOKAM reserve the right to cancel reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or has provided incorrect information while booking. No refund will be allowed in such case. ASOKAM also reserve the right to cancel reservation where the guest is spoiling the decorum and causing disturbance to other guests. No refund will be allowed in such case. In both the case the guest has to settle all pending bills and leave the property immediately.
» In case of accidentatal overbooking the resort will try the best to provide alternative accommodation (at the same location on within a radius of 5km) similar to the tariff booked by the guest. In case the alternate accommodation charge is lower than booked by the guest the same will be refunded by the resort.
» All calls to the booking / enquiry number are automatically recorded for reviewing our oral commitments given to guest.
» The resort website - http://ayurvedaresort.co.in/ is owned and operated by M/S Asokam Beach Resort and Ayurveda Chikitsa Kendram.
» All disputes are subject to KANNUR jurisdiction only.
» If cancelled before 30 days-------------------------: 90% refund.
» If cancelled between 15-29 days-----------------: 50% refund.
» If cancelled less than 14 days--------------------: No refund.
» No Show / Late Check in / Early Check out-: No refund.
» No refund on bookings made for 15-Dec to 14-Jan (peak dates)
» Without valid photo ID proof the guest will not be allowed to check in and the booking will be considered as NO SHOW and no refund will be provided.
» The booking will be cancelled where it appears that a customer has engaged in fraudulent / inappropriate / illegal activity or has provided incorrect information while booking. No refund will be allowed in such case. ASOKAM also reserve the right to cancel reservation where the guest is spoiling the decorum and causing disturbance to other guests. No refund will be allowed in such case. In both the case the guest has to settle all pendinf bills and leave the property immediately.
SUBJECT TO AVAILABILITY
» Below 2 Hours - Nil
» Below 4 Hours - 20% Room Tariff
» Below 6 Hours - 50% Room Tariff
» Above 6 Hours - Full Room Tariff
Damage to hotel property
The Hotel reserves the right to charge guests the cost of rectifying damage. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.
Removal of hotel property
We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.
Tampering with fire detection systems and firefighting equipment
We reserve the right to take action against any guest found to have tampered / interfered with any fire detection equipment throughout the hotel, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the hotel due to their actions and additionally may be asked to leave the hotel. Depending on the severity of the guest actions, the Police may become involved at the hotels discretion. Should the fact that fire fighting or detection equipment had been tampered with come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.
It is the hotels policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behavior. Should any actions by a guest be deemed inappropriate by the Duty Manager, or if any inappropriate behavior is brought to the attention of the Duty Manager, the hotel reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guest actions, the Police may become involved at the hotels discretion, or guests may be asked to leave the hotel.
Lost / Damaged property
Should any guest lose any belongings during their stay or incur damage to their property, the provision of the Hotel Proprietors Act 1956 will apply, a copy of which is displayed in reception. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with 3 months of the guest’s departure it will be disposed of by the hotel.
Please check the payment gateway term.
Check in / out times
Check-in time is after 12:00 PM and Checkout times are before 11:00:00 AM are explained when bookings are made. Any extension to the check out time either pre-arranged or as a late departure, may or may not incur a charge upon departure.
All vehicles are parked at the owner’s risk. Should a problem occur with a vehicle in the hotel car park, the hotel cannot accept any liability. If a vehicle is left in the hotel car park for more than 8 hours after the guest has departed without the written consent of the hotel, the hotel reserves the right to remove the vehicle at the owners expense. Nothing in these terms or conditions shall limit or restrict the guests legal rights as a consumer. Advice concerning such rights may be obtained from a Citizens Advice Bureau.
Asokam Beach Resort Hotel recognizes children as being 10 or under. Please be aware that individuals over 10 will be classed as adults and charged accordingly on arrival.
Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information: We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
How we use collected information Asokam Beach Resort Hotel may collect and use Users personal information for the following purposes: To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site We may use feedback you provide to improve our products and services. To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To share your information with third parties We may share or sell information with third parties for marketing or other purposes. To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them. To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third party websites Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that websites own terms and policies.
Your acceptance of these terms by using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Asokam Beach Resort Hotel Web Site Agreement
The http://ayurvedaresort.co.in/ Web Site (the Site) is an online information service provided by Asokam Beach Resort Hotel (http://ayurvedaresort.co.in/), subject to your compliance with the terms and conditions set forth below. PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SITE. http://ayurvedaresort.co.in/ MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THE SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT.
1. Copyright, Licenses and Idea Submissions. The entire contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are http://ayurvedaresort.co.in/ , its affiliates or other third party licensors. YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE SITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to http://ayurvedaresort.co.in/ a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to http://ayurvedaresort.co.in/ by all means and in any media now known or hereafter developed. You also grant to http://ayurvedaresort.co.in/ the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against http://ayurvedaresort.co.in/ for any alleged or actual infringement or misappropriation of any proprietary right in your communications to http://ayurvedaresort.co.in/. TRADEMARKS. Publications, products, content or services referenced herein or on the Site are the exclusive trademarks or servicemarks of http://ayurvedaresort.co.in/. Other product and company names mentioned in the Site may be the trademarks of their respective owners.
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4. Third Party Rights. The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of http://ayurvedaresort.co.in/ and its officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.
5. Term; Termination. This Agreement may be terminated by either party without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights) and 6 (Miscellaneous) shall survive any termination of this Agreement.
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